What Is myGov?

myGov is the Australian Government's secure online portal that lets you access a wide range of federal government services from a single account. Rather than managing separate logins for Medicare, Centrelink, the Australian Taxation Office (ATO), and other agencies, myGov brings them together under one username and password.

Setting up a myGov account is free, straightforward, and takes only a few minutes. Once created, you can link the services most relevant to your life and manage everything online — from lodging your tax return to updating your Medicare details.

What Services Can You Link to myGov?

myGov currently supports linking to a range of government services, including:

  • Medicare – View your claim history, update details, and access your digital Medicare card.
  • Centrelink – Manage welfare payments, report income, and apply for benefits through Services Australia.
  • Australian Taxation Office (ATO) – Lodge tax returns, check refund status, and manage your tax affairs.
  • My Health Record – Access your personal health information shared by healthcare providers.
  • Child Support – Manage child support arrangements and payments.
  • National Disability Insurance Scheme (NDIS) – Access your NDIS plan and manage funding.
  • Department of Veterans' Affairs (DVA) – Manage veteran entitlements and services.
  • Australian JobSearch – Find jobs and manage employment services obligations.

How to Create a myGov Account

  1. Go to my.gov.au – Visit the official site and click Create a myGov account.
  2. Enter your email address – This will become your myGov username. Use an email you check regularly.
  3. Set a strong password – Follow the password requirements shown on screen.
  4. Verify your email – A confirmation code will be sent to your inbox. Enter it to proceed.
  5. Set up a secret question – This is used for account recovery if you forget your password.
  6. Choose your sign-in option – You can choose to receive a one-time code via SMS, email, or the myGov Code Generator app each time you log in.

How to Link Services to Your Account

Once your account is created, you can link government services:

  1. Log in to myGov and click View and link services on your home screen.
  2. Select the service you want to link (e.g., Medicare or ATO).
  3. Follow the prompts to verify your identity — each service requires different proof, such as your Medicare card number or a recent Notice of Assessment from the ATO.
  4. Once verified, the service will appear on your myGov homepage.

Tips for Keeping Your Account Secure

  • Never share your myGov login details with anyone, including family members.
  • Always log out after using myGov, especially on shared or public devices.
  • Enable two-factor authentication (2FA) using SMS or the myGov Code Generator app.
  • Be alert to phishing emails — myGov will never ask for your password via email or SMS.
  • If you suspect unauthorised access, change your password immediately and contact Services Australia.

Getting Help

If you run into trouble creating or using your myGov account, help is available through:

  • The myGov Help Centre at my.gov.au/help
  • Calling the myGov helpdesk on 13 23 07
  • Visiting a Services Australia service centre in person with proof of identity

myGov is continuously being updated, so it's worth bookmarking the official site and checking for new linked services as the platform expands.